Information about Our Use of Cookies

These website use cookies and web beacons to recognise you when you visit our website. This allows for us to distinguish between our customers and other users of our website, this means we can personalise customer experience as we can instantly remember a customer preference. When you visit our website, you will see the cookie notifications, and by continuing to browse our site, it means you have agreed to our use of cookies.

What is a Cookie?

Cookies are small files of data that are created and placed on the computer or other devices of a user, when a user browses through a website.  It allows for a website to identify and track use, infer browsing preferences, as well as improve and customize a customer’s browsing experience.

There are four main categories of cookies that we use on our website, based on their function and purpose, which are:


Essential Cookies: These are cookies that are necessary for the website to function as intended. They allow for you to be able to log into and access secured areas of our website, such as shopping cart and even electronic billing.


Performance Cookies: These are analytical cookies that provide statistical information on the usage of the website. They allow for us to keep count of the numbers of visitors to our website, what pages they visit, when and how they use the website. This allows for us to improve on the way the website works so that users can find what they are looking for as quickly as possible.


Functional Cookies: These cookies enable the website to recognise you when you return to our website. By recognising you when you return, it means content can be personalised to suit you and your preference remembered.


Targeting Cookies: These are advertising cookies that take notes of your visits to our website, the pages and products you clicked on and the links you followed. The information gathered by these cookies allows for us to in determining the sort of advertising campaign, we can display that would be of interest to you. Information gathered by these cookies may be shared with third parties for the purpose of advertising and marketing.


Third Parties

We may use third party analyst to help us analyse the performance, flow of traffic and user behaviours on our website. To be able to carry out analysis, these third parties may use cookies to monitor the performance of the website, web traffic as well as user behaviour. We can provide you with a list of third parties we use or may use on request.


Google Analytics: Web traffic and user performance on our website are monitored using Google Analytics, with information anonymously collated. To find out more about Google Analytics, please visit


Big Commerce: Our website is operated and powered by Big Commerce. Big Commerce and an e-commerce service provider use cookies to ensure our website runs as expected.

Abandoned Cart: Are tracked by BigCommerce. This means you may receive an email reminder to complete purchases you might have left incomplete.


Blocking Cookies: You can block cookies simply by activating your browser settings that allow for you to refuse or reject all or most cookies. However, where all cookies are blocked, then you may be unable to access all or parts of our website and that includes parts of the website that makes use of Essential Cookies.